Streamline your pharmacy workflow and create better customer experiences
Managing a pharmacy comes with its own set of challenges, especially in the current changing landscape of community pharmacy practice and modern health consumer expectations for fast, efficient, and convenient services. Regardless of how long your business has been running, there are always opportunities for improvement that can elevate your workflow efficiency, increase sales and give your pharmacy a competitive edge.
Fusion Health Space is a specialised consulting business dedicated to enhancing pharmacy design, workflow and layout design, as well as catering to medical and allied health businesses. We offer a range of expert pharmacy workflow management consultancy and design services to cater to the unique needs and requirements of your pharmacy.
Industry knowledge Experience the difference with our team of pharmacy experts. Unlike typical designers and consultants, we have firsthand knowledge of the industry. With our pharmacist background, we understand the unique challenges of various pharmacy environments and workflows.
Years of experience With over 20 years of combined pharmacy design experience, you can trust us to deliver excellence. Our expert team specialises in reviewing and enhancing dispensary workflows to boost your efficiency. We also offer independent advice on the integration of cutting-edge pharmacy technology to take your operations to the next level.
In-house designers Specialised expert design, led by our senior designer with more than 8 years of experience in pharmacy and medical centre design.
Here’s what our happy clients say about us
“I’ve known Marta in the industry for a very long time and she has proved to be insightful, excellent at seeing me and my business and my problems and what my challenges are and what opportunities exist. Marta brought extensive industry experience as well as a pharmacists understanding to the project which we could trust. Working with Monika, brought our ideas to life and her ability to understand what I meant from the brain of the pharmacist and create a new space for our team and patients was magic. Marta and Monika had great ideas and easily accommodated our crazy schedules and multi-channel communication – it was more than just a job to them. For Rebecca and I, our team and our community, this is a safe place where we deliver excellence in healthcare, we change peoples lives and there is so much big love in what we do – so the space we do that in is really important. We would recommend Marta and Monika to people who want quality, who want to be able to think different, who take their shopfit personally like they’re building their home and aren’t just after a cookie cutter, off the shelf design.”
— Samantha Kourtis and Rebecca Richardson Owners and Managing Partners Capital Chemist Charnwood
“We chose Marta as she came highly recommended by a nationally renowned pharmacy business expert. The Board engaged Marta to provide advice on improving dispensary stock and workflow efficiency, customer wait times and role clarity and mentoring within the dispensary team. The results have been amazing as we have significantly reduced wait times, improved the utilisation of the dispensing robot, improved stock management and developed our team to work much more efficiently.”
— Danny Luna Chair, Wonthaggi Miners Dispensary
“Professional, knowledgeable, enthusiastic, efficient, flexible, helpful, innovative…these are just some of the words that I would use to describe my experience with Marta and Fusion Health Space! Truth is that Marta simply goes above and beyond for her clients. She makes the experience enjoyable and seamless. I would recommend her 1000 times over!”
— Kristina Fox Community Pharmacist and Owner Complete Care Pharmacy Rosny
“I have been fortunate to collaborate with Marta on a number of projects. In a recent project, we reviewed all aspects of our workflow including our physical environment, resourcing and systems. The project achieved maximum impact, specifically wait times for service were reduced and customer satisfaction improved. Marta has extensive experience in the health industry and has an innovative approach. I recommend Fusion Health Space to professionals working in the health industry who are looking to implement measures to streamline operations and improve workflow.”
— Sally Cairnduff B. Pharm B. Sci (Hons) DipLeadMgt. MPS General Manager of Wonthaggi Miners Dispensary
Want to improve your pharmacy? Contact us for a confidential chat today.
Ready to take your pharmacy or health practice to the next level? Fill out this contact form today to learn more about how our pharmacy workflow and design consultancy services can help your business.
Thinking about revamping your pharmacy or simply adding a consult room?