Streamline your pharmacy workflow and create better customer experiences
Managing a pharmacy comes with its own set of challenges, especially in the current changing landscape of community pharmacy practice and modern health consumer expectations for fast, efficient, and convenient services. Regardless of how long your business has been running, there are always opportunities for improvement that can elevate your workflow efficiency, increase sales and give your pharmacy a competitive edge.
Fusion Health Space is a specialised consulting business dedicated to enhancing pharmacy design, workflow and layout design, as well as catering to medical and allied health businesses. We offer a range of expert pharmacy workflow management consultancy and design services to cater to the unique needs and requirements of your pharmacy.
What we do
Pharmacy layout and workflow design
Pharmacy board application plan documentation
Independent pharmacy workflow and automation systems consultation services
Industry knowledge Experience the difference with our team of pharmacy experts. Unlike typical designers and consultants, we have firsthand knowledge of the industry. With our pharmacist background, we understand the unique challenges of various pharmacy environments and workflows.
Years of experience With over 55 years of combined pharmacy design experience, you can trust us to deliver excellence. Our expert team specialises in reviewing and enhancing dispensary workflows to boost your efficiency. We also offer independent advice on the integration of cutting-edge pharmacy technology to take your operations to the next level.
In-house designers Specialised expert design, led by our senior designer with more than 9 years of experience in pharmacy and medical centre design.
Awards
Proud to be part of these award winning client projects
Complete Care Pharmacy Rosny Park
Complete Care Pharmacy Rosny Park
Capital Chemist Charnwood
Capital Chemist Charnwood
Here’s what our happy clients say about us
“I’ve known Marta in the industry for a very long time and she has proved to be insightful, excellent at seeing me and my business and my problems and what my challenges are and what opportunities exist. Marta brought extensive industry experience as well as a pharmacists understanding to the project which we could trust. Working with Monika, brought our ideas to life and her ability to understand what I meant from the brain of the pharmacist and create a new space for our team and patients was magic. Marta and Monika had great ideas and easily accommodated our crazy schedules and multi-channel communication – it was more than just a job to them. For Rebecca and I, our team and our community, this is a safe place where we deliver excellence in healthcare, we change peoples lives and there is so much big love in what we do – so the space we do that in is really important. We would recommend Marta and Monika to people who want quality, who want to be able to think different, who take their shopfit personally like they’re building their home and aren’t just after a cookie cutter, off the shelf design.”
— Samantha Kourtis and Rebecca Richardson Owners and Managing Partners Capital Chemist Charnwood
“Professional, knowledgeable, enthusiastic, efficient, flexible, helpful, innovative…these are just some of the words that I would use to describe my experience with Marta and Fusion Health Space! Truth is that Marta simply goes above and beyond for her clients. She makes the experience enjoyable and seamless. I would recommend her 1000 times over!”
— Kristina Fox Community Pharmacist and Owner Complete Care Pharmacy Rosny
“I have been fortunate to collaborate with Marta on a number of projects. In a recent project, we reviewed all aspects of our workflow including our physical environment, resourcing and systems. The project achieved maximum impact, specifically wait times for service were reduced and customer satisfaction improved. Marta has extensive experience in the health industry and has an innovative approach. I recommend Fusion Health Space to professionals working in the health industry who are looking to implement measures to streamline operations and improve workflow.”
— Sally Cairnduff B. Pharm B. Sci (Hons) DipLeadMgt. MPS General Manager of Wonthaggi Miners Dispensary
“I had the pleasure of teaming up with Marta for the third time during the refit and rebrand of my pharmacy from TWC to Wholelife Pharmacy and Healthfoods in late 2023. Their expertise and professionalism made the entire process seamless and stress-free. From design to execution, they demonstrated exceptional attention to detail and a genuine commitment to delivering a result that perfectly aligned with my vision. I couldn’t be happier with the transformation and highly recommend their services to anyone looking to revitalise their space.”
— Dean Lewellin Proprietor of Currimundi Wholelife Pharmacy & Healthfoods
“Running two busy pharmacy businesses while juggling a young family means my time can be limited for venturing outside of the normal day to day. When I needed VPA approval for installing a robot, I quickly realized my skill set wasn’t quite up to the task of navigating the process efficiently. Enter Marta and Monika from Fusion Health who proved to be absolute lifesavers!
They responded immediately and were able to fit me into their schedule and were on site within a week. They brought fantastic ideas to the table, and provided practical solutions for shop layouts while guiding me through the VPA application seamlessly. Thanks to their expertise, everything was handled smoothly, on time, and with minimal cost. They really did take the stress out of the whole process especially in regards to providing accurate floorplans which would not only give the robot installers the correct positioning but also satisfy VPA requirements.
If you need a job done right, hire the people with the skills to make it happen. Marta and Monika are those people! Highly recommend.”
— James Millikan Proprietor of TWCM Maddingley
“I cannot recommend Marta and Monika at Fusion Health Space highly enough for their exceptional work in designing our pharmacy plans. From the very beginning, they demonstrated a deep understanding of our vision and needs, translating them into a functional, efficient, and aesthetically pleasing layout. Their attention to detail was remarkable, ensuring that every aspect of the pharmacy—from workflow optimization to patient privacy and compliance with regulations—was meticulously thought out.”
— Hasan Bozkurt Partner at Dallas Pharmacy
“We chose Marta as she came highly recommended by a nationally renowned pharmacy business expert. The Board engaged Marta to provide advice on improving dispensary stock and workflow efficiency, customer wait times and role clarity and mentoring within the dispensary team. The results have been amazing as we have significantly reduced wait times, improved the utilisation of the dispensing robot, improved stock management and developed our team to work much more efficiently.”
— Danny Luna Chair, Wonthaggi Miners Dispensary
Find out more
Want to improve your pharmacy? Contact us for a confidential chat today.
Ready to take your pharmacy or health practice to the next level? Fill out this contact form today to learn more about how our pharmacy workflow and design consultancy services can help your business.
Thinking about revamping your pharmacy or simply adding a consult room?